High Net Worth Insurance

To that end, we have created a new division, Elite Client Group, within The Huttenlocher Group’s Personal Insurance Department. Select clients require additional attention and communication. As a client within the Elite Client Group, you will notice some changes to the communications you receive from us.

 

• We know you and your family are quite busy and may have limited time available to deal with your personal insurance issues and challenges. With that in mind, we have assigned a Elie Client Group Account Manager, Carlo Vettraino, who will be dedicated to responding to your needs promptly and professionally. If Carlo is not immediately available, we will commit to returning your call within three hours during normal business hours, or by the next morning if your call is placed late in the afternoon. Of course, for more urgent issues, you will have the direct office line and cell phone number to Natalie Wells-Sheren, The Huttenlocher Group's Client Operations Manager.

 

• We know your claims may be larger and more complex. Therefore, we will assist you in managing any losses you may suffer. Upon notification of a claim by either you or your insurance company, Carlo and our claims department will immediately become involved in facilitating a smooth claims process, thus reducing the hassle factor that is often inherent in insurance claims settlements.

 

• We know that you may enjoy many possessions that are quite valuable and unique. We have access to many experts in gemology and fine arts who will be able to assist you in the proper care, presentation and valuation of your treasures.